Ignore Eurotunnel Eurostar high security arrangements for the evacuation of passengers from trains at the weekend accused.
The Channel Tunnel operator said the evacuations were extended because people were packaged with a complete breakdown of safety standards.
He also rejected allegations contributed to the chaos, when 2,000 people were seized in five trains broken.
Eurostar, told the BBC that was for claims, and an independent review is in progress to take place.
Aude Criqui spokeswoman said: We are determined to cooperate fully in the review and not intended to prejudge the conclusion. In a circular to shareholders issued on Christmas Day, Eurotunnel said it was unfair criticism, as correctly answered after analysis, caused by condensation in electrical installations of high speed trains.
He also criticized the communication with passengers on board Eurostar trains affected.
Eurotunnel said: While it is evident in regular contact with our teams do not give a team Eurostar, obviously, the correct information for passengers. This had led a movement of concern , which was worse than the Eurostar staff have been , said that in total disregard of safety procedures for passengers with their luggage themselves.
Eurotunnel also said it was unacceptable that several employees were evacuated from the Eurostar trains, complained that were not required for the service.
Greg Wood, the BBC reported that the declaration is an unprecedented attack of Eurotunnel’s largest customer.
Eurotunnel also criticized the Kent police and claimed that police had made a series of incomprehensible and endless investigations to the crisis.
In response to a force spokesman said: We no specific problems, either through appropriate channels to discuss the issues raised. Eurostar has added a communication error, but last week also partly the fault of Eurotunnel, who said he was responsible for evacuation and transfer of information to passengers in the tunnel.
However, Eurotunnel said its staff had responded quickly to help passengers stranded and did not stop communicating with them.
The statement said: Although our teams … has acted quickly and professionally, with more responsibilities not normally react incorrectly in some sectors, as appropriate. Eurostar is the answer to the criticism of the travel issues Some passengers in time for hours in the tunnel on the night of 18 December fisheries.
Eurostar canceled all services for three days to determine what went wrong and implement security controls.
The company says it is a normal function Walk on Dec. 26, with 40 trains scheduled services between London and Paris and Brussels.
Besides providing the service tunnel, Eurotunnel, the channel also operates its own shuttle service for cars and freight forwarders.